tag:blogger.com,1999:blog-4863399795897919592.post552209671276797279..comments2024-01-08T07:33:14.161-06:00Comments on Live a Powerful Life: Automated Voice Madness: The Day I DisconnectedAllyn Evanshttp://www.blogger.com/profile/01836010593995404252noreply@blogger.comBlogger13125tag:blogger.com,1999:blog-4863399795897919592.post-62420710255256198842009-02-12T17:40:00.000-06:002009-02-12T17:40:00.000-06:00Guess what came in the mail today? Yep...the magaz...Guess what came in the mail today? Yep...the magazine!<BR/><BR/>I'm returning it and then carefully checking my cc account for charges when it arrives. :)Allyn Evanshttps://www.blogger.com/profile/01836010593995404252noreply@blogger.comtag:blogger.com,1999:blog-4863399795897919592.post-17312736865080815072009-02-10T20:47:00.000-06:002009-02-10T20:47:00.000-06:00I loved this story!! And I needed a laugh just no...I loved this story!! And I needed a laugh just now. I have felt the same way when dealing with these mechanical people but could never have articulated my story as well! Thanks!!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4863399795897919592.post-17398928239213285142009-02-06T19:51:00.000-06:002009-02-06T19:51:00.000-06:00I loved your story. It made me laugh out loud at w...I loved your story. It made me laugh out loud at work with all of the co-workers in other cubicles wondering if I had lost it! In our business of hospital billing we get to talk to the automatic systems a lot. You always know when the systems have gone too far because someone in the office will get louder and louder until finally they are screaming into the phone at the automatic system. It is quite funny! Unfortunately I think this is the way the business' are going so we are going to have to learn to laugh when these crazy things would normally make us want to pull our hair out! Thanks for sharing!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4863399795897919592.post-88843663543089060962009-02-03T12:21:00.000-06:002009-02-03T12:21:00.000-06:00Oh my gosh, those stories are so painful! And even...Oh my gosh, those stories are so painful! And even more painful when you're in the midst of it!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4863399795897919592.post-74505237724568286712009-01-30T06:26:00.000-06:002009-01-30T06:26:00.000-06:00you betcha...and I always go to the top if I can.....you betcha...and I always go to the top if I can...Sometimes it helps, sometimes it doesn't.Camelliahttps://www.blogger.com/profile/17350737352071160386noreply@blogger.comtag:blogger.com,1999:blog-4863399795897919592.post-25970916868102288072009-01-29T15:59:00.000-06:002009-01-29T15:59:00.000-06:00I love LDW's suggestion: I'll have my mechanical ...I love LDW's suggestion: I'll have my mechanical people call your mechanical people. :-)Prill Boylehttps://www.blogger.com/profile/00586202626442746356noreply@blogger.comtag:blogger.com,1999:blog-4863399795897919592.post-61522120372759615242009-01-29T12:51:00.000-06:002009-01-29T12:51:00.000-06:00Amen, Carolyn!Amen, Carolyn!Allyn Evanshttps://www.blogger.com/profile/01836010593995404252noreply@blogger.comtag:blogger.com,1999:blog-4863399795897919592.post-90334431406901223162009-01-29T12:49:00.000-06:002009-01-29T12:49:00.000-06:00Oh, how I feel for this situation. Love the pictur...Oh, how I feel for this situation. Love the picture of the wonderful Miss M.!<BR/><BR/>Funny, it comes just as i'm writing a section in one of my new HowToDoItFrugally books on how retailers would be wise to answer their own D*#@ phones! <BR/><BR/>Best,<BR/>Carolyn Howard-Johnson<BR/>Blogging at Writer's Digest 101 Best Website, www.Sharingwithwriters.blogspot.comCarolyn Howard-Johnsonhttps://www.blogger.com/profile/15041591136206289558noreply@blogger.comtag:blogger.com,1999:blog-4863399795897919592.post-55206396452836827952009-01-29T09:52:00.000-06:002009-01-29T09:52:00.000-06:00This is so funny, Allyn! But not funny when you a...This is so funny, Allyn! But not funny when you are the one in the middle of this maddening event. It drives me crazy all the automated things! With the economy the way it is how about having REAL people talking to each other... and talking nice... and who knows actually enjoying it when you call a company? Now that would be grand.<BR/>~Barbara<BR/>www.joyfulpaws.comAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-4863399795897919592.post-77877945196859704442009-01-29T09:37:00.000-06:002009-01-29T09:37:00.000-06:00If only I had automated people...:)If you want to ...If only I had automated people...<BR/><BR/>:)<BR/><BR/>If you want to see a funny clip on this subject by a student at Carnegie Melon, visit: http://technabob.com/blog/2008/02/01/automated-voice-response-system-gets-an-attitude/Allyn Evanshttps://www.blogger.com/profile/01836010593995404252noreply@blogger.comtag:blogger.com,1999:blog-4863399795897919592.post-77713707564964491092009-01-29T09:34:00.000-06:002009-01-29T09:34:00.000-06:00I'm going to remember that one. After the experien...I'm going to remember that one. After the experience I had a few years back, I make purchase decisions based on what type of customer response system they have. For example, my new phone company is local. I call. I talk to a human. Same with my computer equipment. I don't order from one of the major companies, I have a local guy build them from scratch. Something happens, I call. He fixes!Allyn Evanshttps://www.blogger.com/profile/01836010593995404252noreply@blogger.comtag:blogger.com,1999:blog-4863399795897919592.post-52174757873065021002009-01-29T08:37:00.000-06:002009-01-29T08:37:00.000-06:00That is too funny!I HATE all the automation in pho...That is too funny!<BR/><BR/>I HATE all the automation in phone services these days. I think the worst are credit card companies. It usually takes me ten minutes to reach a live human being if I have to call my credit card peoples.<BR/><BR/>Maybe we should fight back. Maybe our automated people should call their automated people!<BR/><BR/>L. Diane Wolfe<BR/>www.circleoffriendsbooks.blogspot.com<BR/>www.spunkonastick.net <BR/>www.thecircleoffriends.netL. Diane Wolfehttps://www.blogger.com/profile/06425864276166334896noreply@blogger.comtag:blogger.com,1999:blog-4863399795897919592.post-75983645919908330352009-01-29T08:01:00.000-06:002009-01-29T08:01:00.000-06:00Oh my gosh, Allyn. I have so many stories like th...Oh my gosh, Allyn. I have so many stories like this. <BR/><BR/>One in particular that still gets me worked up concerns United Airlines. They had the gall to charge my credit card for a flight to San Francisco THEY canceled (not because of weather or some other act of God) and that I didn't re-book because to do so would have meant that I would have missed the meeting I was flying to SF for in the first place. <BR/><BR/>In any event, I spent four hours--yes, four hours--on the phone with a customer service rep trying to get my money refunded. I went almost all the way to the top, not just to a human being, but a human being in charge of human beings. The most I could get out of this person was a credit for a flight in the future.<BR/><BR/>Exasperated, I called my credit card company. A real person answered the phone within three minutes. I explained the situation. The person said she'd take the charge off my bill. I said, "That's it?" She said, "That's it." <BR/><BR/>I felt so relieved...and stupid. I should have called my credit card company first.<BR/><BR/>Next time...Prill Boylehttps://www.blogger.com/profile/00586202626442746356noreply@blogger.com